Scott Elliott, Vice President
Security breaches have become more prevalent than ever as the rising sophistication, stealth, and persistence of cybercriminals continue to plague businesses worldwide. In 2019 alone, there were more than 3,800 reported cybersecurity breaches in the U.S. While some of them were minor nuisances, others presented significant threats to the overall security posture, health, and life- safety of enterprises. With physical access control and security management systems being more connected than ever, businesses are becoming increasingly vulnerable to sophisticated attackers. To this end, there is a pressing need for reliable security solutions that can provide protection in an ever-evolving and pervasive threat environment while ensuring seamless business continuity and utmost safety.
With an extensive experience of 30 years in the security industry, the company delivers integrated security management, health, and life-safety solutions that are designed to meet the varying needs of customers, from basic commercial access control right through to critical national infrastructure and high security government sites with some of today’s most demanding security requirements.
As a Global ISO 9001 accredited electronic security solutions provider, Gallagher serves customers in the U.S. along with other global civilian agency governments and clients across the defense, utilities, transportation, corrections, education, mining, financial, and healthcare industries. “Across all industries, Gallagher’s security solutions secure our customers’ world” states Scott Elliott, Vice President of the Americas for Gallagher.
Providing Better Outcomes
Gallagher understands the reputational damage, unanticipated operational disruptions, and data loss that cybersecurity breaches can bring about. Elliott mentions that as new threat vectors continue to emerge, organizations are increasingly transitioning from role-based to attribute-based access control models, and further beyond to a future which will likely include intent-based access control —underpinned by AI and predictive analytics—for proactively mitigating security incidents. Besides, data being the “new gold,” there is an emerging trend toward integrating security management platforms into the enterprise as another set of data points to gain greater business intelligence and streamline global security operations.
Enterprise Visibility on a Single Screen
At the heart of Gallagher’s integrated security solutions lies Gallagher Command Centre. Designed to configure, manage, and report on all aspects of health and life-safety, and security, it integrates access control, intrusion detection, perimeter security, and business policy enforcement and work flows while providing a single user interface across a broad spectrum of functionality. More importantly, Gallagher’s foundational principle is to start with a strong focus on the security of security, beginning with the supply chain and full ownership and control of the manufacturing process. The company’s security reviews program covers third- party products and libraries, as well as core Gallagher software code, firmware, and hardware.
Securing End to End Ownership
As a company, we are on a mission to deliver a greater volume of compelling sustainable business value to our customers, partners, and colleagues
“We own the entire supply chain, and, as a result, we have complete control over every single component that goes into the native Gallagher Command Centre ecosystem, thereby optimizing performance and enhancing the overall security of our platform” says Elliott. Gallagher secures sensors, readers, and controller components from an authenticity, authentication and tamper detection and response perspective by providing digital signatures and strong cryptographic mechanisms through a NIST certified FIPS 140-2 level 3 key store and public-private key pair. Elliott notes, “We protect data in transit and at rest in both the controller and database while monitoring the provisioning of credentials to provide an end-to-end highly-secure security management system.”
Tailored to fit each Customer’s Needs
Gallagher initiates every customer engagement with a discovery phase where the company seeks to understand the customer’s unique business risks, challenges, and opportunities and then lead from a position of insight as a primary stakeholder in the development of the overall solution. “As a company, we are on a mission to deliver a greater volume of compelling sustainable business value to our customers, partners, and colleagues, and it all starts at gaining an in-depth understanding of our customers’ business goals then helping them define, develop, implement and sustain a solution,” mentions Elliott.
People keeping the product a step ahead
Additionally, Gallagher has the core competency to support its solutions with business analysts, professional services and 24/7 global technical support. Further, the company believes strongly in patching and updating systems on a routine basis, which allows them to not only deliver a richer feature-set but also to mitigate the vulnerabilities that impact aging technologies. Gallagher endorses transparency as a fundamental principle. So much so that it publishes known vulnerabilities to ‘The Common Vulnerabilities and Exposures (CVE)’ list, which is managed by The MITRE Corporation—a non- profit government research agency. Gallagher also employs internal and external penetration testing and quality assurance reviews, along with an automated testing platform to eliminate any vulnerabilities that may be discovered.
What truly differentiates Gallagher from its competitors is the innovative culture that the company fosters. Apart from an incredible product that has been tested and approved by some of the world’s leading government agencies, it is the company’s culture that really makes the difference. With an agile, nimble, and responsive team, Gallagher has indeed carved a unique niche in the security space and will continue to invest heavily in research and development while building global partnerships. “At the end of the day it’s our people that make all the difference. We don’t just create great security products at Gallagher, we innovate on behalf of our customers. It’s the diversity of our team, our orange DNA, and our creativity and ideas that inspire the innovation that is woven into everything we do. This in turn, secures the lives of hundreds of millions of people around the world, and nothing is more important than that” informs Elliott. In the future, it won’t be any different for Gallagher. “We will continue to leave the world safer and more secure than we found it!”